Fintech Chatter: Conversations with Fintech Leaders
370+ episodes. 40+ countries. The podcast fintech leaders actually listen to.
Fintech Chatter is where founders, executives, and investors behind the world's most ambitious fintech companies share their journey.
We cover topics like raising capital, scaling internationally, hiring leadership teams, and the challenges of building with emerging technologies across payments, crypto, AI, wealth, insurance. If it's in Fintech we've got you covered.
Hosted by Dexter Cousins, founder of Tier One People, Australia's dedicated executive search firm for fintech and and the Digital Economy.
With 200+ executive hires across the sector and a decade of running his own business, Dexter brings an operator's lens to every conversation.
New episodes biweekly. If you're building, investing, or leading a fintech company - this is your podcast.
Follow Dexter on LinkedIn: https://www.linkedin.com/in/dextercousins/
Follow Tier One People: https://www.linkedin.com/company/tier-one-people
Fintech Chatter: Conversations with Fintech Leaders
$480 - $4.7bn Australia's OG Peer to Peer Lender: Michelle Bagnall - Bank First
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Looking to upscale your fintech leadership team? Start at tieronepeople.com
Michelle Bagnall is the CEO of BankFirst, a mutual bank with 92,000 members and $4.7 billion in assets that exists to serve nurses and teachers in Australia. In this episode she tells Dexter the origin story of a bank that started with $480 in a shoebox, explains why nobody at BankFirst gets paid a bonus, and makes the case that mutuals were the original fintech startups.
00:00 Introduction
03:08 The Origins of Bank First and Peer-to-Peer Lending
05:30 Understanding Mutual Banks and Their Model
10:54 Competing with Big Banks and Neo Banks
14:24 Leadership and Culture at Bank First
21:15 Finding Passion and Purpose in Banking
31:04 Bank First's Role in Supporting Members During Economic Challenges
36:00 The Complexity of Financial Solutions and Collaboration
40:47 Opportunities at Bank First
Links
Michelle Bagnall LinkedIn: https://www.linkedin.com/in/michelle-bagnall/
BankFirst: https://www.bankfirst.com.au
Tier One People: https://www.tieronepeople.com
Dexter Cousins LinkedIn: https://www.linkedin.com/in/dextercousins/
Connect on with Dexter Cousins on Linkedin
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